Senior Executive – Complaint Management and Detection Verification

Responsibilities : 

  • Undertake assigned investigation cases according to Procedure, Regulation and/or Act that govern the Group of Companies for the purpose to identify, prevent or impose punitive action against fraud, bribery, corruption, mismanagement, misconduct, abuse of power, and / or business revenue loss;

  • To handle any reports relating to integrity.

  • Facilitate continuous improvement on punitive system, investigation, procedure, and tools to instill integrity culture within the Group of Companies.

  • Lead the planning and execution strategies in respect to the prosecution and civil litigation of assigned cases to ensure an effective and successful litigation.

  • Develop and manage full-time investigation processes, ensure the processes executed in a sensitive and confidential manner with the highest level of efficiency and propriety, using investigating tools and methodologies.

  • Prepare investigation report, charges, witness statements, submissions and replies to support the applications and cases.

  • Manage the complaints system to ensure that all complaints communicated are carefully handled and appropriate follow-up action is taken.

  • Assist the Head with the preparation of the policies and standards for the Integrity Committee.

  • Liaise with internal and external parties including local law and other enforcement authorities, as necessary to ensure the effective and efficient functioning of the investigation process; and

  • Attend court and other legal proceedings to provide evidence on matters relating to the investigations as may be required.

  • Secretariat of any integrity committee eg. Whistleblowing, Anti Bribery & Corruption.


Requirements :

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Human Resource Management, Law, Business Studies/Administration/Management or equivalent.
  • At least 5 years of working experience preferably in related field (corporate governance, administration, legal & compliance, risk management or internal audit and assurance).
  • Knowledge of integrity and governance, risk is an advantage.
  • Knowledge of Financial Reporting Standards, law enforcement that govern the Group of Companies and corruption risk assessment.


Work Location : Alor Setar, Kedah

Closing Date   : 30th November 2020